Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to
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Pre Sale
Do you offer customization on furniture?
Yes, we provide customization on selected furniture items like sofas, armchairs, and dining tables. You can choose fabric, color, and size options during checkout.
Can I request a sample before placing a large order?
Absolutely! We offer fabric and material samples for most furniture items. Just contact our support team to request a sample kit.
Are your products eco-friendly?
Yes, we use sustainable wood, non-toxic finishes, and eco-friendly packaging to reduce environmental impact.
How can I check if an item is in stock?
All available stock information is shown on the product page. If an item is out of stock, you can join the waitlist or pre-order.
Do you ship internationally?
Yes, we ship to multiple countries. Shipping charges and delivery time vary by location.
Post Sale
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link and estimated delivery date.
What is your return policy?
We offer a 7-day return policy on unused items in original packaging. Customized items are non-returnable unless damaged.
What should I do if my product arrives damaged?
Please contact our support team within 48 hours of delivery with photos, and we will arrange a replacement or refund.
Can I cancel or modify my order after purchase?
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
You can cancel or modify your order within 24 hours of placing it. After that, production/shipping may start.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Do you provide assembly services?
Yes, we provide assembly assistance for large furniture items in selected locations. Additional charges may apply.
